Terms of Use


All copyrights, trademarks, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (collectively, the "IP") are owned, controlled or licensed by saanchi.in. You may access, view, download, and print the IP and all other materials displayed on the Saanchi.in India Sites for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner.

The www.saanchi.in names and logos, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the saanchi.in India Sites are trademarks or trade dress of Prapti Enterprises in India. All other marks are the property of their respective companies.

References on saanchi.in India Sites to any names, marks, products, or services of third parties, or links to third-party sites or information are not an endorsement, sponsorship, or recommendation of the third party, its information, products, or services. saanchi.in India is not responsible for the content of any third party linked site or any link contained in a linked site.  Your use of a third-party site linked from a saanchi.in India Site is at your own risk and will be governed by such third party's terms and policies.

Returns and Exchange and Refund

You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. We may accept returns for account credit only. For this purpose we must receive the merchandise within 2 days from the date of delivery. Items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. We do not provide refund on any goods sold. Goods once sold can only be exchanged for replacement or a store credit if they meet our terms and conditions. Since we keep limited inventory and do not always have all sizes available and under such circumstances the amount paid by you can be used by you whenever you shop with us next time. All conditions applicable to return of goods shall also apply to exchange of goods. To return an item, the customer must write to us at sanchita@saanchi.in , a prompt response is assured to such mails. Alternatively, the customer may even call at number +91 9818426838 which available between 11am-6pm IST on 5 DAYS (Monday to Friday). If you are not satisfied with the product received by you for any reason you may have the option to exchange and at our sole discretion to receive a refund. We are not liable for any damages caused to the Product during transit.

Our terms and conditions pertaining to returns and exchange are as follows:-

If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. Our return and exchange policy is however subject to the following:

(a) Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform prior in the event any Goods/Products are delivered without tags

(b) Unidentified returns may be returned to the sender.

(c) Goods are faulty if they are received damaged. Items that are damaged as a result of minor or normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. We have made every effort to display as accurately as possible the colors’ of our products that appear on the Site. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.

(d) All custom made orders are non-returnable.

(e) In case of any return/store-credit or alteration the shipping charges will be borne by the customer.

 

Shipping Policy

1. We take great care in delivering your products to you, and we partner only with reputed national couriers.

2. Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.

3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. As soon as your package ships, we will email you your package tracking information.

Cancellation

We shall not be able to process the cancellation if the order/orders are processed. Store credit will be provided against the cancellation of an order.